ODM & OEM
Full ODM solutions — from drawing to finished shipment
We have built the capability to deliver complete ODM solutions as a one-stop service: research and development, prototyping, production, quality management, packaging design and test reports.
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Customisation process
Discuss
We start with your idea — the product, the market and the problem it has to solve.
Design
We draw the 3D model and technical file, then sign an NDA before any detail is shared.
Sample
A pre-production sample is built to your specification, materials and finish.
Confirm
Sample and production plan are reviewed together and locked before tooling runs.
Manufacture
Production runs with in-line checks and a pre-shipment inspection against the spec.
Ship
Booked, inspected and shipped on the agreed date with export documents.
OEM service
We are confident in OEM service to support your growth. All designs stay strictly confidential and are covered by a signed NDA.
Discussion
We confirm the product, appearance, packaging and marketing requirements.
Sampling
Both sides confirm the details, then we produce a sample that matches your target.
Confirmation
The sample and the production plan are optimised and finalised.
Manufacturing
Production runs with strict quality testing on every batch.
Shipping
Fast, on-time delivery with complete export documentation.
Build the product under your own brand
Customised products give you a range that is genuinely yours: your logo, colours, packaging and manual, produced to your specification and shipped under your own brand.
Owning the product improves brand recognition and customer loyalty, and gives you something competitors cannot simply copy from a catalogue.
Contact us +What we customise
Logo printing, colour, material and packaging on every line we produce.









Frequently asked questions
What buyers usually ask before the first order — MOQ, samples, customisation, packing and shipping.
01What is the difference between OEM and ODM at HITi?
With OEM you bring the brand and the specification: we manufacture, print your logo and pack in your artwork. With ODM you start from a model we already design and tool in-house, then customise colour, trim, packaging and branding on it. Many projects start as ODM and move to OEM once the product is proven in your market.
02Can I put my own logo and colour on the products?
Yes. Logo printing is available on frame pads, foot plates, handles, cartons and user manuals, and we can match Pantone colours on plastic parts, fabric and EVA. Colour changes and new moulds are quoted separately because they affect the tooling, not only the print.
03What is the minimum order quantity?
MOQ depends on the model and on how far you customise it — a logo print on an existing model needs a smaller run than a new colour or a new mould. Tell us the model and your target quantity and we confirm the exact MOQ, tooling requirements and unit price for that line.
04Can I order a sample before placing a bulk order?
Yes. Samples can come from current stock, or be produced to your specification with your logo. Sample cost and turnaround depend on whether the model needs new tooling or only a colour and artwork change, and the sample cost is credited against your bulk order in most cases.
05How long does production take?
The schedule is fixed at quotation: it depends on the model, the amount of customisation and the order volume. Production dates are confirmed in writing after sample approval, together with the expected shipping date and the documents needed for your market.
06Will you sign an NDA before I share my design?
Yes. We work with private-label brands and studios on drawings, packaging artwork and specifications, so we can sign an NDA before you send files. Nothing you send is shared with other customers or used on other brands.
07What documents can you provide for my market?
Documentation depends on the product and the destination country. Send us the model and the target market and we will confirm which test reports and material declarations can be supplied for that line, and what your importer still needs to arrange locally.
08How are the goods packed?
Products ship in master cartons with your artwork. Every product page lists carton size, pieces per carton and gross weight so you can calculate CBM and container load before ordering. Inner colour boxes, palletising and mixed containers can be arranged on request.
09Which trade terms do you work on?
FOB, CIF, EXW or DDP depending on your forwarder and destination. If you already have a forwarder we ship to their warehouse; if you do not, we can quote a door-to-door option so the freight is handled in one place.
10How do you control quality?
Each batch is checked against the agreed specification before packing, and every shipment leaves with an inspection report. If anything arrives damaged, send photos of the carton label and the item — replacements are handled under the terms agreed at quotation.
11How do I start an order?
Send the model number or a reference photo, your target quantity, the destination market and your logo file. You will receive a quotation with carton data, production time and the options for customisation. Our team replies to every inquiry within one business day.
Still have a question? Send us the model and your market — we reply within one business day.
Ask our export team